Return & refund policy

Return Policy

At theshoppy.in, we strive to provide you with high-quality digital products that meet or exceed your expectations. Due to the nature of our offerings as digital products, we do not offer refunds on purchases. However, we are committed to ensuring your satisfaction and will be happy to address any issues you may encounter with our products.

 

**Faulty Products:**

If you receive a digital product from theshoppy.in that is faulty or not as described, please contact our customer support team at [email address] within [number of days] days of your purchase. We will investigate the issue and, if the product is indeed found to be faulty, we will gladly replace it with a working version.

 

**Exclusions:**

Please note that our return and replacement policy does not cover:

 

1. Change of mind or personal preferences.

2. Incompatibility with your specific software or hardware (make sure to review product specifications before purchasing).

3. Any issues arising from your failure to follow installation or usage instructions provided with the product.

 

**How to Request a Replacement:**

To request a replacement for a faulty product, please follow these steps:

 

1. Contact our customer support team at [email address] within [number of days] days of your purchase.

2. Provide your order details and a clear description of the issue you're experiencing.

3. Our support team will review your request and may require additional information.

4. If the product is confirmed to be faulty, we will provide you with a replacement or a solution as appropriate.

 

We are here to ensure that your experience with theshoppy.in is as smooth and enjoyable as possible. If you have any questions or require assistance, please don't hesitate to reach out to our customer support team. Your satisfaction is our priority.

 

Thank you for choosing theshoppy.in for your digital product needs. We look forward to serving you and addressing any concerns promptly and professionally.